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Family Bank: HealthBanks USA (was PacifiCord)

HealthBanks USA


HealthBanks Biotech USA (formerly known as Pacificord®) was originally founded in 2001. HealthBanks is focused on the long-term health and viability of stored stem cells, using state-of-the art automated AXP® technology, smart robotics BioArchive® storage system, and delivering world class services. The innovative technologies enable stem cell recovery rate consistently above 97%, a much higher percentage than other available systems. 

We offer variety of plans and services for the entire family.

Newborn Stem Cell Banking

  1. Cord Blood & Cord Tissue Banking
  2. Isolation of MSC from cord tissue (1 of only 2 cord blood banks that offer MSC banking)
  3. SmartParenting newborn and carrier genetic testing

Adult Immune Cell Banking

  1. We are the first cell bank offering GMP-compliant immune cell banking, which can be used in future CAR-T therapy and other immune cell therapies to fight against cancers.
  2. Cancer genetic testing
  3. Cancer insurance ($10K - $100K cash benefits)

Call us at 1-888-379-2670 for your personalized stem cell consultation.

Labs and Locations

HealthBank’s laboratory and headquarters are both located at the same facility at 185 Technology Drive, Suite 150, Irvine, CA 92618.

Business Experience

HealthBanks Group history in the cell banking space goes back to the early 1990’s. At that time cord blood pioneer Dr. Pablo Rubinstein of the New York Blood Center partnered with Phil Coelho, the founder ThermoGenesis, to invent and patent methods for concentrating and isolating stem cells from fresh cord blood. This breakthrough method and its wide adoption enabled the cord blood banking industry to grow and led to the launch of the AXP® automated cord blood processing system that is widely adopted today.

Healthbanks became active in family cord blood banking since 2001. Through a series of merger and consolidations, the HealthBanks Group and its affiliates have become a premium network for cell banking, cell processing, and cell therapies. HealthBanks is headquarters in Irvine, CA. Under the same parent company, its sister company ThermoGenesis Holdings Inc. (Nasdaq:THMO), is a world’s leading provider of automated cell processing and smart cryostorage technologies for the cell banking and cell therapy industry. Our subsidiary ImmuneCyte is a leading drug development & research company focused on immunotherapies.

In the past 20 years, the HealthBanks Group and its affiliates have helped to advance and shape the landscape of the cell banking industry. We strive and remain committed to stay as the world’s leading cell banking and cell therapy network and continue to fulfill our vision – to ensure the future benefit of cell and gene therapies to everyone in need.

Collection Kit

HealthBanks invests in only the highest quality collection kits that are safe and convenient for both vaginal births and cesarean sections. Within the collection kit, you will find a FDA NDA approved, sterile Pall collection bag.  HealthBanks uses Citrate Phosphate Dextrose (CPD), the preferred anti-coagulant and preservative that enables a significantly higher total nucleated cell count (TNC), recovery, and viability both before and after cord blood processing.  

For cord tissue collections, HealthBanks provides a sterile collection container for transport.

HealthBanks also provides a Parent Checklist in the collection kit to help guide both parents and medical staff through the collection process.

Transportation container

The HealthBanks collection kit maintains the temperature of the cord blood and tissue for optimal viability throughout transportation. Inside of the kit are gel packs and a customized insulated pouch, designed to maintain the temperature of cord blood stem cells after the collection. In addition, the Citrate Phosphate Dextrose (CPD) anticoagulant in the HealthBanks collection bag enhances the viability of the cells throughout transportation.

Shipping Info

HealthBanks makes the shipping process as easy as possible. Once the cord blood and tissue has been collected, the parents will call the number located on the collection kit to contact a HealthBanks representative. A trained medical courier picks up the kit from the hospital and quickly delivers the kit to the HealthBanks laboratory in Irvine. 

For residents of Southern California, HealthBanks arranges transportation with its own HIPAA certified couriers. For residents who live outside of Southern California, HealthBanks uses Quick International Courier, which has been providing medical transportation services for over 30 years. All HealthBanks couriers are available on weekends and holidays, 24/7, and courier/shipping costs are included in the original contract price for parents who reside within the United States.

Processing Method

When processing cord blood, HealthBanks uses the FDA cleared, automated AXP AutoXpress™ Platform that defines the highest processing standard for isolating and retrieving the most stem cells from the cord blood. 

When processing cord tissue, HealthBanks separates the mesenchymal stem cells (MSCs) from the tissue rather than storing the entire cord tissue segment. By storing the isolated MSCs, parents already have a viable cellular product that is treatment if needed for regenerative therapy.

Storage Method

HealthBanks is the only US private cell bank uses the BioArchive® system Smart Robotics Storage technology. BioArchive® has been used to warehouse 90% of all U.S. FDA drug-licensed cord blood products in the United States. This BioArchive® system significantly improves the handling, temperature maintenance, long-term cell viability, sample tracking and data logging of stored clinical stem cell units, and remains the most dominant high-end cryostorage system worldwide, used by leading transplant centers such as MD. Anderson, Cleveland Clinic, Duke, New York Blood Center, and 130+ other stem cell institutes in 40+ countries. HealthBanks is the only US bank to store cord tissue stem cells in the BioArchive.

Licensing & Accreditation

HealthBanks Biotech USA is FDA inspected, AABB accredited, and CLIA certified. HealthBanks is a member of the Better Business Bureau with an A+ rating. HealthBanks is licensed to operate in the US states CA and NY.


HealthBanks clients are covered by a $50K Quality Product Guarantee. In addition to the product guarantee, HealthBanks also offers no cancellation fee policy.

Community Service

HealthBanks provides the following services for clients:

  • Free Childbirth Preparation Classes led by certified educators
  • Free tours of the HealthBanks facility
  • Referral Rewards program available to clients who refer friends and family
  • Online Gift Registry available to all clients
  • Discounts for military personnel, select medical professionals, twins/triplets, returning clients, and firefighters/law enforcement


Cord Blood only:

  • $19.99/Month with $99 (originally $199) initial setup fee
  • Upgrade to BioArchive® $29.99/Month with $199 initial setup fee

Cord Blood + Cord Tissue:

  • $29.99/Month with $99 (originally $199) initial setup fee
  • Upgrade to BioArchive® $34.99/Month with $199 initial setup fee

Cord Blood +Cord Tissue + MSC

  • $39.99/Month with $99 (originally $199) initial setup fee
  • Upgrade to BioArchive® 44.99/month with $199 initial setup fee:

- Plans available for Annual payment, One time payment for 20 years, and financing.
- ADD adult immune cell banking for entire family protection at 30%-50% discount.

Address: 185 Technology Drive, Irvine CA 92618