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What are the most important things to do when collecting cord blood?

1. Read the instructions on the kit!  Too many healthcare providers think that they don't need to read and follow instructions.
2.  Sterilize before every needle stick.  When in doubt, sterilize again!
3. Volume, volume, volume.  You want to "milk the cord" for as much blood as possible.  If the blood vessel you are using stops working, try another or move upstream, but sterilize first.