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Cryo-Save Arabia - Saudi Arabia


Parent bank: CryoSave Arabia

Cryo-Save Arabia, the GCC region's first private Cord Blood Stem Cell Bank, was officially launched in Dubai on September 11, 2006, by the UAE Minister of Health. Cryo-Save Arabia is part of the European Bank Cryo-Save.  Cryo-Save Arabia is accredited by the American Association of Blood Banks (AABB).

Business Experience

The Cryo-Save flagship company has been in operation since 2000, and as of 2016 has processed more than 300,000 cord blood samples, the largest number in Europe. The CryoSave Arabia laboratory has been in operation since 2006, established as the first private cord blood stem cell laboratory in the GCC region offering world class cord blood banking services. In 2009, CryoSave Arabia started offering parents the storage of MSC derived from the umbilical cord tissue through the Dubai Laboratory. Medical staff and healthcare professionals are available to answer parents’ questions in Arabic, English, Afrikaans, Hindi, and Malayalam.

Collection Kit

•    CryoSave Arabia provides the physicians with state-of-the-art collection kits in order to ensure optimal collection results.
•    The cord blood collection bag is provided in the collection kit. The bags contain the proper volume of anti-coagulant (CPD), the FDA-recommended and standard anti-coagulant for cord blood, and are packed in individual aluminum sterile packaging. Each bag has two needles for increased safety and quality control. The kit provides special disinfection supplies for both the cord blood and the cord tissue collection.
•    The new collection kit also contains supplies necessary for the preservation of cord tissue, which contains stem cells that are different from the primary type found in cord blood and may help heal the body in different ways.
•    CryoSave Arabia’s collection kit is sterile for use in or during C-Section.
•    CryoSave Arabia’s kit also contains a maternal screening pack.

Transportation Container

CryoSave Arabia’s collection kit includes thermal foam insulation and gel packs that control temperature during transportation to the Dubai laboratory. The collections kits have been design and validated to shield the samples from extreme temperatures. Samples remain at room temperature and are transported directly to the Dubai laboratory for processing.

Shipping Info

•    Following the collection, the labor and delivery staff will return the collection kit to a designated family member who will call CryoSave Arabia to request pick up of the kit from the hospital room. CryoSave Arabia arranges for the transportation from the hospital room to the Dubai laboratory with our own trained and dedicated drivers (within the UAE).
•    For babies delivered outside the UAE, CryoSave Arabia prearranges a courier service that is approved for medical samples, to pick up the kit from the parent’s hospital room. The collection kit is pre-labeled and includes a pre-paid AWB. A tracking program ensures the kit is tracked from the time it leaves the mother’s bedside to its arrival at the laboratory.
•    Cryo-Save’s base price includes all shipping changes. Courier is available on weekends and holidays.

Processing Method

•    CryoSave Arabia uses automated laboratory processing to reduce possible contamination and increases laboratory capacity. CryoSave Arabia processing method uses the state-of-the-art automated Sepax system from the Swiss company Biosafe.  Sepax is an automated cell separation system which relies on a light beam to sense the density gradient between different cell layers after the blood has been spun in a centrifuge.  The bag kit is sterile, functionally closed, and single-use.  
•    CryoSave Arabia conducts detailed microbiological and qualitative testing of the cord blood sample, including stem cell counts and viability. Maternal blood tests at birth are carried out with Serology and PCR (NAT) testing.

Components Stored

•    CryoSave Arabia’s cord blood processing results in a red-cell reduced stem cell product, the industry standard. Buffy coat fraction containing white cells and stem cells are stored. Red blood cells and plasma are stored for future testing.
•    Parents are provided with the sample test results (including maternal test results, TNC count, MNC count, and CD34+ count) and also a Certificate of Storage.

Storage Method

•    Cryo-Save stores cord blood units in a cryobag with two compartments (80% of the unit is in one section and 20% of the unit is in the second section) in two different geographical locations (Dubai/Geneva), as well as three integrally attached segments with each bag used for testing or future expansion technologies. A family may utilize one portion of the unit and continue to cryopreserve the other.
•    Prior to storage, each cryobag is placed in a second overwrap bag, which is sealed as an extra precaution against possible cross contamination by current and yet unidentified pathogens that may be discovered in the future.
•    Each cord blood bag is placed in an aluminum outer storage canister for enhanced mechanical protection and effective long term protection.  Each canister has unique bar-coded identification labels.
•    CryoSave Arabia stores the stem cells in vaults, called dewars, specially designed for long-term cryostorage.
•    The cord blood units are suspended above a pool of liquid nitrogen that creates a vapor-phase environment without immersing them in liquid, which can enable cross-contamination.
•    The dewars are capable of operating without electricity and there is 24/7 recording of storage condition parameters.
•    The cord blood and tissue cells are cryogenically stored in separate dewars, in different storage locations, as an added security measure and as recognition that they may have separate medical indications for use.

Licensing & Accreditation

The following accreditations have been awarded:

Switzerland: The Cryo-Save laboratory in Switzerland is accredited by the Swiss Agency for Therapeutic Products (Swissmedic), the Swiss surveillance authority for medicines and medical devices, registered in Berne.

Dubai: CryoSave Arabia is the only family bank in the GCC region that is accredited by AABB and licensed by the US FDA.
The stringent laboratory processes, record keeping, quality control and quality assurance of CryoSave Arabia meet all Ministry of Health guidelines and regulations and they possess Dubai Health Authority (CPQ Clinical Operating License).

In addition, CryoSave Arabia holds the following:
•    Certificate of Product Liability
•    Dutch government license as a Tissue Bank issued by the Ministry of Public Health, Welfare and Sport

Clinical Experience

Cryo-Save has released 17 cord blood units for therapy globally, including 1 from UAE. Therapies include:

  • 8 Cerebral Palsy (autologous)
  • 1 Medulloblastoma (autologous)
  • 1 Subarachnoid Hemorrhage (autologous)
  • 2 Aplastic Anemia
  • 1 Acute Lymphoblastic Leukemia (brother)
  • 1 Congenital immunodeficiency (brother)
  • 1 Beta Thalassemia Major (brother) - UAE case
  • 1 Blackfan-Diamond Anemia
  • 1 Diagnostic Purposes


Parents will receive a full refund of all fees if the cord blood is released for therapy within the first 3 years. Parents will also receive a Transplant Assistance cash-back service worth 15,000 AED if the cord blood unit is released for any therapy within the first 3 years.


When saving your child’s stem cells with CryoSave Arabia there are no hidden costs, like annual fees or extra charges for the standard testing of the samples. CryoSave Arabia stands for high quality and service at a fair price.

The total fee of our cord blood service is AED 14,000. This can be broken down as follows:

•    Enrollment Fee
An initial deposit of AED 3,500 for enrollment is payable before the birth of your child. Upon receipt of the signed agreement, the collection kit will be sent to you. This fee includes the cord blood collection kit, account set-up and administration fee.

•    Processing and Storage Fee
A Processing and Storage Fee of AED 10,500 will be invoiced to you after birth and successful stem cell storage. This fee includes all the testing on the cord blood and maternal blood testing.

•    Optional Services
Umbilical Cord Tissue Storage at 2,500 AED

The total fee includes the administration, collection kit, courier/transport, processing, testing (CD34+ stem cell count, TNC count, MNC count, Viability, and full sterility testing), and storage during the initial storage period of 30 years. It also includes the Maternal Blood Sample testing (PCR method) and transport to any transplant facility in the world.

Additional Services

•    Cryo-Save was the first company in Europe to offer the storage of umbilical cord tissue in 2009. Cord tissue banking allows families to collect and preserve a segment of the umbilical cord, which is a rich source of mesenchymal stem cells (MSCs), a type of stem cell that assists in building bone, cartilage and connective tissue as well as mediating the body’s inflammatory response to damaged or injured cells.
•    CryoSave Arabia collection kit provides parents with supplies for cord tissue collection. The cord tissue container holds a transport solution which controls any potential contamination from the birthing process and maintain the tissue in its optimum state during transport.
•    CryoSave Arabia’s cryopreservation method involves minimal manipulation of the unit and preserves the full variety of cells present in the umbilical cord.
•    Researchers are still working to determine the best method for extracting and growing stem cells from cord tissue and we believe that processing and selecting which cells to preserve, limits the potential future use of the cord to what is currently known about cord tissue.
•    If a family needs their cord tissue stem cells in the future, they will be able to draw from the best and most current technology at that time rather than being limited to only what is available today.
•    The cord blood and tissue cells are cryogenically stored in separate dewars, in different storage locations, as an added security measure and as recognition that they may have separate medical indications for use.
•    CryoSave Arabia also offers storage of stem cells from Adipose Tissue at the Dubai laboratory.